Refund policy
🔁 Returns & Devolutions Policy
We take great care in preparing and shipping your order from our studio in Costa Rica, and we hope you love what you receive! However, please note the following:
❌ No Returns at This Time
Due to the logistics of international shipping and customs, we currently do not accept returns, exchanges, or refunds.
All sales are final once the order is confirmed.
👕 Please Choose Your Size Carefully
To help ensure your satisfaction:
- Check the size guide provided on each product page
- If you're unsure about fit or measurements, feel free to contact us before placing your order—we're happy to help!
We are committed to helping you get the right fit the first time.
📦 Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 business days of delivery with:
- Your order number
- Clear photos of the issue
We'll review and work with you to find a solution, including replacement where applicable.
We appreciate your understanding and support as we grow. Your satisfaction is very important to us, and we’re here to assist you at every step.
Pura vida!