Shipping policy
🌍 International Shipping Policy
Thank you for shopping with us! We're proudly based in Costa Rica and ship internationally using DHL Express—a trusted global courier—to ensure safe and timely delivery of your order.
📦 Shipping Details
$25 + 13% iva shipping
- Delivery Time: 3–6 business days (Monday to Friday)
- Shipping Carrier: DHL Express
- Shipping From: San José, Costa Rica
- Tracking: Always included
- Shipping Fee: Flat rate, all-inclusive
We aim to deliver your order quickly, securely, and without complications—no matter where you are in the world.
💰 All-Inclusive Shipping Fee
Your shipping fee includes:
- DHL Express international delivery
- Full tracking and delivery updates
- Customs processing
- Duties and taxes covered (in most countries)
What you pay at checkout is final. No hidden fees or surprises at delivery.
📦 Orders of 3 Items or More
For orders of three (3) or more items, shipping costs may be adjusted due to increased package weight or volume.
The final shipping fee will be calculated at checkout based on the total size and destination of your order.
We work hard to keep additional charges fair and transparent.
🌎 Shipping Destinations
We ship to most countries worldwide.
We do not currently ship to:
- PO Boxes
- APO/FPO/DPO (military addresses)
Delivery to remote areas may require 1–2 additional business days.
📧 Order Confirmation & Tracking
You will receive:
- An order confirmation email right after purchase
- A DHL Express tracking link once your package is shipped
❗ Customs & Import Information
We cover duties and import taxes in most destinations.
If you experience any issues with customs in your country, contact us—we’ll work with DHL to assist you.